Introduction and Scope

Advanced Asset Management (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

This Policy applies to aamliving.com, individual property websites we manage, resident and payment portals (including Entrata), mobile applications, and offline interactions such as property tours, paper applications, and telephone communications.

Information We Collect

We may collect personal information including identifiers (name, address, email, phone number), financial and rental information, employment and student information, internet activity data, and audio/visual data such as CCTV footage in common areas.

Sources of Information

We collect information directly from you, automatically through cookies and tracking technologies, and from third parties such as screening agencies, marketing platforms, and property management software

How We Use Information

We use personal information to process applications, manage resident accounts, communicate service updates, send limited marketing communications related to leasing, ensure safety, and comply with legal obligations.

Sharing of Information

We do not sell personal information. We may share information with property owners, service providers, and legal authorities when required

Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and advertising performance measurement.

SMS Communications

By providing your mobile number, you consent to receive SMS messages from Advanced Asset Management related to leasing inquiries, application status, resident services, account notifications, maintenance updates, and occasional marketing communications. Message frequency may vary but will not exceed 5 messages per month. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at info@aamliving.com or (213) 233-7711.

Data Retention

We retain personal information only as long as necessary for business and legal purposes.

Data Security

We maintain reasonable safeguards to protect personal information; however, no system is completely secure.

Your Privacy Rights

You may request access, correction, deletion, portability, or opt out of certain processing. Requests can be submitted using the contact details below.

Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect data from minors.

Policy Updates

We may update this Privacy Policy periodically.